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Privacy Policy

VLB Consulting: Privacy Policy

1. Introduction

VLB Consulting (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal data. This policy outlines how we collect, use, and protect your information in accordance with UK GDPR.

2. Information We Collect

We collect personal information that you voluntarily provide to us through our contact forms or direct correspondence. This includes:

  • Name and Job Title
  • Company Name
  • Email Address
  • Phone Number
  • Any project details or "Additional Information" provided by you.

3. How We Use Your Information

We use your data strictly for professional purposes, including:

  • Responding to your inquiries.
  • Providing consultancy and mentoring services.
  • Administrative purposes related to your account or projects.
  • If opted-in, sending occasional business insights or updates from VLB.

4. Data Retention & Security

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for. We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

5. Third-Party Sharing

We do not sell, rent, or trade your personal data with third parties. Data is only shared with third-party service providers (such as website hosting or email systems) necessary to run our business, all of whom are also required to be GDPR compliant.

6. Your Rights

Under UK data protection laws, you have the right to access, correct, or request the deletion of your personal data. To exercise any of these rights, please contact us at vicky@vlbconsultancy.com.

VLB Consulting: Terms of Business

1. Scope of Service

VLB Consulting provides strategic consultancy, sales and operations advice, and leadership mentoring. The specific scope of work for any engagement will be outlined in a separate proposal or letter of engagement.

2. The Sounding Board Relationship

VLB Consulting acts as a strategic partner and sounding board. While we provide expert guidance based on executive experience, the Client remains solely responsible for the implementation and final results of any business decisions. VLB Consulting shall not be held liable for commercial outcomes or losses resulting from the advice provided.

3. Fees and Payment Terms

Invoices will be issued as per the agreed project schedule or monthly for ongoing mentoring.

Payment is required within 15 days of the invoice date.

VLB Consulting reserves the right to suspend services if payments are not made within these terms.

4. Cancellations and Rescheduling

We value the time dedicated to our clients and expect the same in return.

For scheduled sessions or site visits, a minimum of 48 hours’ notice is required for cancellation or rescheduling.

Cancellations made with less than 48 hours’ notice may be charged at the full rate of the scheduled session.

5. Confidentiality and Intellectual Property

Both parties agree to keep all business information, strategies, and trade secrets strictly confidential. VLB Consulting retains ownership of any proprietary methodologies or frameworks used during the consultancy, though the Client is granted a non-exclusive license to use these for their internal business operations.

6. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales.

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